"Your decision is not the cause of this person's passing."

An ICU physician stresses the importance of taking your time to make decisions and explains how he communicates with families. Listen

"They just kind of waited, kind of let us come to that conclusion on our own."

A daughter talks about her mother's unexpected death and how they took their time making the decision to withdraw life support. Listen

"If you don't have a conversation about it, it's hard for people to know what to do."

A chaplain talks about the importance of advance care planning - having conversations and documenting your wishes for medical care - so that loved ones know what to do. Listen